Lagom Studio · Studio Hub
Terms of service
Effective 2026-10-08 · Draft pending review
Who we are
The Lagom Studio portal at studio.lagomtechsolutions.com (the "portal") is operated by Lagom Tech Solutions LLC ("Lagom", "we"), which builds custom software for small and mid-sized businesses. These terms govern your use of the portal.
Your account
Accounts are created by Lagom staff or by an owner at your organization. You are responsible for keeping your sign-in credentials private and for activity under your account. Tell us promptly at info@lagomtechsolutions.com if you believe your account has been used without permission.
What the portal is for
The portal lets Lagom and your organization capture requirements, exchange messages and files, review proposals and contracts, pay invoices, and track requests for software Lagom builds and supports for you. Project commitments, prices, payment schedules and deliverables are set out in the Master Services Agreement and the statements of work you sign, which take precedence over these terms where they conflict.
Your content
You keep ownership of the information and files you put into the portal. You grant Lagom a licence to store, process and display that content to the extent needed to provide the portal and deliver your project. Software Lagom builds for you is owned as described in your Master Services Agreement and statement of work.
AI features
Some portal features use AI: meeting summaries, suggested requirements, reading documents you upload, and first drafts of specifications and proposals. These run only when a Lagom person starts them, and a Lagom person reviews every AI output before it is used or sent to you. AI output is a working draft, not legal, financial or other professional advice. The recording and AI disclosure explains what is processed and by whom.
Acceptable use
Do not upload content you have no right to share, attempt to access another organization's data, interfere with the portal, or use it for anything unlawful. We may suspend access to protect the portal or other customers.
Payments
Invoices are issued through the portal and paid by card or bank transfer (ACH) through Stripe. Amounts, due dates and the payment schedule are those in your statement of work or on the invoice. We never see or store your full card or bank account number.
Availability and support
We aim to keep the portal available at all times but do not guarantee uninterrupted access. Support requests can be raised in the portal or by email; response times for software we support are set by your support plan.
Liability
To the extent permitted by law, Lagom's total liability arising from the portal in any twelve-month period is limited to the fees you paid Lagom in that period, and Lagom is not liable for indirect or consequential loss. Liability for the software we build for you is governed by your Master Services Agreement. Nothing in these terms limits liability that cannot be limited by law.
Changes
We may update these terms. When we do, the effective date changes and you will be asked to accept the new version the next time you sign in.
Governing law
These terms are governed by the laws of the State of Utah, USA. Questions: info@lagomtechsolutions.com.